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Dialer is an application employed in call centers to change the process of dialing to external phone numbers so the agents will attend to bound calls by selection. Well, since call center dialer wish to extend the productivity per agent they need used, they monitor the time that is spent by an agent to speak to a prospective client. A cheap dialer consists of a dialing formula that “predicts” once an agent are obtainable and calls being created mechanically by the cheap dialer supported the higher than prediction to own it able to connect the agent’s workstations once there's a solution by a live contact. " http://www.aldiablos.com/ "

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